Job Title

UX Researcher

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Job Description


UX Researcher

Roles & Responsibilities


  • Work hands-on with program and project managers, designers, executive leadership and subject matter experts to prioritize research opportunities.
  • Conduct independent research on multiple user profiles such as drivers, passengers and other relevant verticals.
  • Collect and analyze user behavior through experiments, benchmark studies, lab studies, surveys and other appropriate methodologies.
  • Advocate research findings to diverse audiences through written reports and oral presentations and persuade relevant teams to implement the recommended changes.
  • Be willing to travel to key markets and co-ordinate with on ground staff to uncover insights from users belonging to other cultures.


Minimum Qualifications

  • MA/MS degree in human-computer interaction, human factors engineering, industrial engineering, cognitive science, experimental psychology, anthropology, information sciences, related field or equivalent practical experience.
  • 3+ years of industry work experience in an applied research setting.

Preferred Qualifications

  • Experience with usability testing tools such as Camtasia, Morae, Tobii etc. Experience with analysis and presentation tools such as Excel, SPSS, PowerPoint etc.
  • Experience with design prototyping on tools such as Sketch, Axure, Balsamiq, InVision etc. (Not required but recommended)
  • Basic understanding of the domain expertise of partner teams such as engineering, product and business stakeholders.
  • Strong understanding of strengths and shortcomings of qualitative and quantitative research methods, including when and how to apply them during each product phase.
  • Strong working knowledge of statistics, survey design, interviewing, and the principles of experiment design.
  • Excellent interpersonal, communication, negotiation and collaboration skills and presentation skills.