Job Title

Solution Architect

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Job Description


Solution Architect

Roles & Responsibilities

  • Have at least 10 years of experience in client-facing technical consulting or solution delivery role
  • Sound knowledge in software development framework and software architecture design
  • Actively gathering and documenting business requirements including user stories, use cases, test plan, test cases, and test data and translating them into technical specifications, designs, and client-facing test plans using an Agile approach
  • Communicate successfully all concepts and guidelines to development team
  • Oversee progress of development team to ensure consistency with initial design
  • Provide technical guidance and coaching to developers and engineers
  • Serving as an expert in CXS products including their architecture, functionality, and deployment methodologies
  • Excellent skills in navigating issues in client environments and overcoming obstacles with strategic problem solving skills.
  • Facilitating client meetings, setting and managing expectations on multiple projects
  • Engaging in strategic conversations with Sales and client constituents to ensure that appropriate services are in place during initial implementation
  • Maintaining a flexible work schedule to meet client needs


  • Bachelors degree, advanced degree preferred in information technology management or instructional technology
  • Has minimum 7 years of experience in the software development lifecycle and has experience in mobile and/or web applications
  • Can work in a geographically distributed virtual team environment and can build relationships with internal and external organizations
  • Pays precise attention to detail, has an excellent work ethic, and has solid problem-solving skills
  • Proven ability to engage effectively at the executive-level
  • Ability to work independently and be self-motivated
  • Strong problem-solving skills and ability to think quickly and logically to resolve
  • 5+ years of work experience in an IT environment
  • 4+ years of Linux Systems Engineering/Architecture experience
  • Knowledge in IT security is a plus
  • Experience with Continuous Integration/Continuous Delivery processes and Devops practices
  • Excellent consultative skills, oral and written communication skills, customer service skills, and product demonstration skills required