Job Title

Senior Associate / Associate, Murex Support Specialist, Investment & Trading Technology, Technolo…

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Job Description

Senior Associate / Associate, Murex Support Specialist, Investment & Trading Technology, Technology
DBS Bank Ltd

Key Accountabilities 

  1. Perform root cause analysis and contribute to problem solving
  2. Ability to provide continuous improvement initiatives and automating recurring tasks
  3. A team player across all sub-teams within Murex Support group
  4. Able to provide quality service to business users


  1. To provide day-to-day production support for the Murex/MLC/Risk users (Front office, Back-office, Finance etc).
  2. To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours.
  3. Able to work shift hours during support duty week and to carry out implementations on weekends.
  4. Trouble-shoot Technical related problems and take corrective action
  5. To develop monitoring tools/alerts to create proactive actions  
  6. To work with third party vendor/support team to provide a seamless support model for the business.
  7. Able to take ownership of issues and follow through to closure.
  8. To coordinate and perform system maintenance process.
  9. To setup and support Murex/MLC/VaR Environments for User Acceptance Testing.
  10. To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
  11. To be able to drive himself/herself to learn new things while dealing with daily production support
  12. To communicate effectively and work efficiently with a group of people supporting both functional/technical areas.

Required Experience 
Non-technical Experience

  1. Possesses CFA level 1 and above is a plus.
  2. Working in a very collaborative and agile team, you are expected to work interdependently – collaborate, negotiate, make trade-offs, handle conflicts. Strong capability to solve problems, be an out-of-box thinker who frequently comes up with new ideas.
  3. Good communication skills and ability to articulate to internal users with clear and precise answers.

Technical Experience

  1. Bachelor’s degree in Computer Engineering/ School of Computing/ Finance IT/ other related IT degrees would be preferred.
  2. IT Support experience with minimum 2 years would be desirable.
  3. Knowledge in Murex application.
  4. Experience in supporting Murex/MLC/VaR application.
  5. Experience with CMMI processes and documentation.
  6. Experience in supporting Treasury & Markets Applications is a plus
  7. Experience in Cloud architecture such as AWS is desirable.
  8. Technical skills on Sybase/Oracle SQL, Unix Shell scripting is highly desirable.
  9. Working experiences in a Unix/Linux platform is a must. Skills in Windows environment is a plus.
  10. Experience with Symphony (Grid Computing) would be a plus.
  11. Development skills (Java, PHP, Perl, Python, C++) and experience with technologies such as (HTML, Javascript, XML, XSL, JSON, J2EE) is a plus.

Apply Now 
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.